Customer Testimonials
You were honest and up front with me. You honored what you said over the phone. I drove there from Thorndale, TX ( over 3 hours) so I appreciated that.
I was very well respected and treated kindly. I visited and contacted over 30 dealerships before finally making a decision to purchase from Moritz Kia Alliance. By far, Moritz Kia Alliance was the best dealership experience ever. If you are looking to purchase a vehicle in today's market, purchase from Moritz Kia Alliance.
quick, friendly, and high quality service and people! so helpful and kind. they take amazing care of me and my car!
The employees are friendly and not pushy. It is clean and the employees let you know how things are going and how long they will be.
very attentive staff, great facility, made sure the job was done right the first time, thats why I always choose Moritz.
No pressure and salesman worked with our finances and needs. Have bought our last 2 cars from Moritz Kia and have been satisfied with everyone there.
Contacted TJ to buy a Telluride. Immediate response with all the information I asked for and more. He had complete knowledge and communicated very professionally. Fastest, easiest and most straight forward experience in my 45 years of buying vehicles. TJ is a pleasure and unlike, in a positive way, any auto professional I’ve ever done business with.
I had a fabulous experience with Chris. He made us feel like our purchase mattered to him personally. He was very kind regarding out kiddo chaos.
Overall, Moritz Kia Service Staff have demonstrated their dedicated to true customer service. The dealership staff were accommodating to my schedule. The Service Staff were outstanding. I recommend giving this Service Department an opportunity when you need service on your Kia
Chris Fulco was excellent! He always returned my calls and patiently explained everything. After we signed the deal he spent over an hour explaining all the bells and whistles on our new car. Shout outs also go to Michael Ford and Joseph Bethel in Finance and New Car Director Doug Ashbrook.
The attention during my visit and the details on the information provided. Thank you for the service and customer service provided
Best car buying experience ever arrived at 12 PM was completed by 130 staff was amazing sales person was a young lady who was just the best
Everyone we worked with was very friendly, helpful, and focused on getting us what we wanted. They were patient and answered our questions. The finance officer worked to get us the best rates and to get our payment where we wanted it.
TJ in sales is awesome! He explained everything so we would understand it all and really went all out with the process!
My Salesman was great and I was able to get the perfect vehicle for my family. The entire staff was amazing from start to finish.
Come see me, let’s start the new year off with a new car.
The staff is always super friendly! And Steven goes above and beyond! There is always someone to greet you and to assist!
John was awesome to work with even the financial officer that worked on my auto loan was amazing. I have bought many cars in my time and with all the Covid going on the buying process has definitely changed, John and his apprentice that he was training was fun, great attitude! I could tell that John and his fellow trainee truly cared about me and how I felt about my new Kia Soul S taking the time to show me all the controls/ settings on the car and how the Kia app works! A++ I usually never leave reviews specially ...
I worked with TJ on an internet sale out of state. He gave me an accurate estimate on the long delivery time and the car came in a week or so early. So I made a quick flight down and picked it up. The transaction went very smoothly and TJ showed me the major features of the car with no rush. Also they held to the original price estimate even though new cars in general went up a lot between the time I ordered and delivery. We didn't have a contract or even a deposit but the dealership kept ...
Great service and no pressure!! My sales person was very professional and explained everything to me!! Nicolas English was also great on showing me all the technology on the car!!
Very prompt and professional. TJ was extremely informative and very helpful. He was not pushy or overbearing. Would definitely recommend to family and friends
Justin always responded by the end of the day to my texts, as I was waiting for a Telluride on order. He allowed a few changes to my purchase which I wanted. He came very close to getting me what I wanted on my trade.
No pressure and salesman worked well with our needs. Have purchased our last 2 vehicles at Moritz and have been very satisfied.
Great experience specially at this time when cars are difficult to find and some dealership are using the car shortage situation to take advantage of the costumers.
The service department - The guys went above board to help me! I'm a 73 year old single woman and I certainly felt I was with "family" and appreciated their help.
The buying process was quick and easy, no high pressured sales tactics. I was in and out in about an hour!
My salesman was great the entire experience was great. I would recommend this dealership. I love the shortage I got thank so much
Customer Focused! The best vehicle maintenance program in Ft Worth. Facility is modern and well maintained. Staff is very professional.
The salesperson was very helpful everything went smooth. They were able to do the inspection in a timely manner which was able to get us back home on time.
Bryan Lucas always goes the extra mile for me!
Ask for n Andy!
customer service surpasses anyone else, I have bought two. vehicles from this dealership. Everyone works together to make sure the experience is great
Always professional and courteous easy to get in and out, great waiting area and communication . I would highly recommend alliance Kia Thank you !
Service was amazing and the staff was so super nice and incredible. Will always take my Kia there! Is this 20 words yet?
Taylor Ridgeway did a great job with quick personal attention to take care of our service needs. The dealership is clean and everyone is friendly, knowledgeable and helpful.
Steve was absolutely awesome! He made sure that my vehicle and my daughter’s were taking care of. I’d definitely recommend Steve.
Johnny and the finance team worked with me to be able to get me into an wonderful vehicle for a payment that I was comfortable with.
the dealership has very good facilities and the seller was very friendly, it has a refreshment area and you can test the vehicle's route
Johnny was great! Very thorough and great communication! Will definitely work with him again 🙂 LOVE my new car! Thank you again, Johnny!!
Agent was cordial and professional, however he promised a "top off" of already 1/2 full gas tank and car wash. Neither happened.
enjoyed come to this location. sales person was very understanding in what i needed and helpful in letting use know about the car. very patient and friendly.
TJ Han was patient and understanding. He made sure I was comfortable with my decision and stayed after hours to help me learn everything about my new car.
Great sales staff. I would purchase again. Looking forward to more business. The hours and vehicle selection were also good.
Arshad Shekha was my sales consultant, and was absolutely helpful every step of the way. He explained all the options, provided all the information I needed, took my order and kept in communication with me until it was delivered.
GREAT ASSISTANCE WITH EVERYTHING. GENERAL MANAGER WAS REMARKABLE TO DEAL WITH. I WILL DEFINATELY BE A RETURNING CUSTOMER IN THE FUTURE.
Knowledgeable and friendly staff. Service took a little less time than estimated. Waiting area is clean and comfortable. WiFi, charging station, bottled water, and coffee readily available.
TJ our Sales associate made the process very simple, from the test drive to the buying of our car. We are very satisfied with our purchase.
Paul is the reason we visit. The staff here is amazing. They genuinely care about you. I’ve never, ever been somewhere where they show this level of support, service, speed and quality.
Everyone cared about us and our needs. Took extra time to help us with our concerns. Will always come back for next car and all services.
Fast service. Very polite and knowledgeable employees. Brian is always a pleasure to work with. Very knowledgeable and explains every step of service.
Efficient and professional. No high pressure sales. Clean and an overall great experience. I would definitely recommend to friends and family. It was easy and fast.
It was great! The entire buying process was so easy. The car was waiting for me when we got there. 10/10 recommended.
Easy. The whole process was just easy. Also got a better warranty than I did on 2 previous brand new purchases from other dealers
Everything went great. Fortunately my brother in law had already purchased four other Kias in the past months. So whenever he got in touch with Justin Spaethe Internet Specialist @ Moritz Kia alliance everything was super easy, Justin handled everything perfectly. I paid cash, so it was super easy and as of today, all is good with my new Kia.
I liked Doug and Ryan and I got the feeling that everyone was being straight with me. I just got my vehicle, and I live very close to this dealership, so I am hopeful that we have a very positive relationship for many years to come.
Absolutely amazing team! I called and told them what I needed and they made it happen. The sale was fast and easy, no surprises and professional employees.
I have been a Moritz Kia Alliance customer for many years, I have always had the best experience possible in sales and service.
Very friendly knowleageable service always provided. Was there I ess than half an hour. Also schedule my bext appointment for one of tye three cars I bought at thus dealership.
Great experience & interactions with sales department. Chris Fulco was very knowledgeable, friendly and never once pushed me to buy something beside the vehicle I was interested in. Due to low supply we ended up ordering the car directly from Kia (through Moritz) and had to wait several months due to supply chain shortage + port delays but eventually we came out victorious - Chris kept us in the loop and in good spirits with his witty sense of humor. I'd purchase a car from him again!
Courteous, prompt— filled my fire with air immediately and sensor went off and I was on my way. I can’t remember the guys name but he was awesome.
Drop off and pickup of the vehicle was very quick; contacted as soon as vehicle was ready; the repair was perfect.
The service was efficient, well-done, and I felt like the service personnel knew my car and its needs very well.
Steve did a great job keeping me informed throughout the process. He set me up with a loaner when there was a delay getting the needed parts.
So easy to get service set here love the waiting area always clean and service people are always friendly. Every time
Andy was amazing and helpful as always. We have purchased several vehicles from this dealership and we will continue to recommend Andy to our friends and family.
How important they made me feel and how quickly my service got done.The tech also gave some important information about future service which was very useful.
Thank you Moritz Kia Alliance for supporting the Eaton High School Wrestling tournament this past weekend! Support from local businesses for the events is critical to our success.
Paul was very professional and thorough. He explained everything clearly. I was greeted promptly and walked to waiting area and the dealership was clean and looked nice.
The experience was easy and honest. The facilities are clean and the location is great. TJ was great to work with!
Good communication. Straight forward. No surprises. Not charging the market adjustment like some dealers trying to take advantage of the vehicle’s popularity.
Great Service/Sales Department. That's why I've purchased 2 Kia Soul vehicles from this dealership. They have the best service department. The Service Consultant, Paul Egerton took the time to explain everything that was needed at this point in time and what might be needed within the next 10K-12K miles. Kept me informed through the short wait for my vehicle. Walked me to my clean car and wished me well and I was on my way. Just like always! Moritz Kia Alliance is the best! Wouldn't go anyplace else and make sure I recommend them to anyone ...
My most favorable rating was entirely attributed to the courtesy, friendly attitude, and professional advice received from Service Consultant Paul Egerton. Paul was very helpful and informative. He "took possession" of my service reqirements, and he rendered outstanding, "personalized" service. I was most impressed!
Fast, friendly service! Everyone is so nice. They have plenty of seating while you wait. They get me out of there super quick.
Brian Lucas is my service advisor. He always meets me at my car with a smile and asking what can he help me with. The service at KIA is excellent. My son and my grandson have purchased their KIA's from Alliance KIA. Both have had great experiences at the service department.
Everyone was very kind and polite. Communication was great and they took care of everything in a timely manner. I will be back.
Great salesman quick transaction delivery department needs to do a more thorough job but nothing that would keep me from doing business with them again
I like the casual atmosphere. Appointments are easy to make online. Once in you are introduced to a service tech who lets you know what’s going on ever step of the way.
From start to finish, everything was great. I live 30 minutes from the dealership and there is another Moritz closer to me, but I keep coming to Alliance because of the service!
Allyson was a great seller. Very professional and knowledgeable. She was the only seller that knew all the specs of the Sorento and knew how to explain them. Joe also was great. He explained everything and did it very easygoing. We loved the futuristic table tab that the finance department had on their desks. They both deserve a raise! I approve it. In regards to the Dealer great facilities and all personnel smiled and was very attentive. Even the manager came and greeted. This was the only dealer that honored the price as listed, others like Clay Cooley where several ...
Allyson was a great seller. Very professional and knowledgeable. She was the only seller that knew all the specs of the Sorento and knew how to explain it. Joe also was great. He explained everything and did it very easygoing. We loved the futuristic table tab.
Nick English, our salesman, was a nice kid who was upfront with what he did and did not know. The finance people however were not so much especially when you consider that this was a cash purchase...
Maintenance oil change and checkup for my 2018 Kia Soul at Alliance this week. As always, best service in the industry. Service Consultant, Paul Egerton was very helpful and explained everything on the service check list so I would understand it and answered any questions that I had. As usual, Moritz Kia Alliance is the best...not only in Sales but in Service which is WAY more important than just making a sale. They truly take care of their customers...I should know...I'm on my second Kia Soul that I purchased from them and have serviced on a regular ...
Johnny made the process smooth and easy. He was straightforward and honest. I was very impressed and am super happy!
The service was great quick and easy! They kept me informed and the waiting area was very nice with complimentary coffee and water.
The service center agents are very attentive, courteous and knowledgeable. The sales representatives always remember you whenever you return for service.
Steve takes really good care of me the tech's are always thorough with their work and my car is returned to me cleaner than I brought it in.
Friendly, courteous, prompt service. Nice open and light waiting area. Poor sloppy car wash. Check out review of services rendered was not done. Exactly what was the "12 point check?
It was a really quick oil change. I was surprised. I was able to be on my way in less than an hour. And they washed and vacuumed my car too. :-D!
We visited Moritz Kia late Wednesday. Arshad Shekha helped us purchase not one but two Kia vehicles. We have never purchased with Kia before. This was by far the best experience we have ever had at a car dealership. Big thank you to Arshad and the team at Moritz Kia Alliance.
Chris Fulco was amazing, went above and beyond trying to assist us. Even after we left the lot Weeks Later he has been there every step of the way to help us. I would definitely buy another car from him.
I love my new Kia Forte GT! Sales staff was very professional, knowledgeable, and attentive. No pressure! From start to finish, everyone was helpful and friendly. Thank you Moritz Kia Alliance!
They were Amazing, quick and pleasant. I would recommend this dealership. They also offer free water and coffee inside and washed my car.
It was smooth and easy all around. Didn't feel like I was getting lead around in a circle. TJ was great, and helped out a lot.
Andy Singh was a helpful, low pressure salesman. He asked what I was looking for and was honest in his opinion of available cars.
Fast friendly service. Moritz has the best staff around! They are always quick to greet me and take care of anything I need
The staff was committed to providing excellent service. The sales staff was helpful in answering all of our questions in purchasing our vehicle.
I'm bad with names. Justin and finance guy were awesome! Easiest car buying experience that I ever had. Highly recommended!
Service Department is run efficiently with friendly excellent customer service. The waiting area is superb and offers everything one would need to work, read or relax.
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