Customer Testimonials
FANTASTIC, GREAT, ON TIME, FRIENDLY, KNOWS THEIR STUFF, A GREAT PLACE TO TAKE YOUR CAR.
We had the best experience we have had in a car dealership. The experience was wonderful and we got exactly what we wanted. Thank you so much for all of your knowledge and your help. We would definitely go back to KIA for another car when needed.
Absolutely the best place to buy a car from see Joseph he’s the man
From my call to schedule my appointment to my appointment itself everything went great. Arrived and was greeted and checked in. I went in for oil change and received great customer service. My advisor was friendly and reviewed my cars status with me. I have other vehicles that I have to use other dealers for and Kia Alliance blew them out of the water with Customer service. Thank you!
The Service Department is OUTSTANDING!! Everyone I dealt with today were friendly, professional and one could tell they care. This is from the greeting to the cashier and everyone in between.
My car was serviced promptly and efficiently. The personnel were friendly and courteous, answering any questions I had
I received the best customer service from Moritz Kia of Alliance. I have had the same customer service rep since I started getting my car serviced there. Brian P Lucas has the same spirit every visit. Love this man. You deserve this recognition for great customer service. Thank you!
I had an appointment at 10 am. Drove in they had to diagnose the problem with my window wash system. They found the problem fixed it and check the rest of my car. Found it to be good. Washed my car checked my fluids.and I left.Very satified with the service.
We went to look at a Sorento and of course the lot was empty. Our sales person, Arshad, let us know that we could order the car at no upfront cost. He said it would take 6-9 months but we received it sooner than that. They also didn’t add the market up charge of $5,000 that other dealers are charging. The overall experience was easy and not stressful. I highly recommend Moritz and Arshad Shekha!
Wonderful, caring team that go above and beyond to help you with your car issues and services. I purposely drive to Alliance to have my car looked at (I have another KIA dealer within 5 miles from me). They are the best!
Excellent customer service.
Andy was amazing throughout the whole process! I highly recommend this dealership
Dealership is very good & provided all the necessary details, entire process seems to be hassle free.
I truly had a great experience! They were very helpful and kind.Justin is amazing at what he does! And Joesph was very helpful and expanded my understanding and knowledge. I really appreciate them helping me
Brian Lucas was friendly and kind. I really appreciate his help today. I love giving the Moritz Kia in Alliance, Texas technicians Holiday Christmas gifts and treats. They are the best. Noteworthy comment, I hope the service manager and dealership owners go down on the maintenance cost, especially the cost for an oil change.
Worked with Dejan and Pedro and were treated extremely well, both very professional and efficient. The new 23 Sportage is so much better than I expected. What a great vehicle. We will be back to Alliance Kia soon.
Sales people stayed in touch and car became available they called us and we were able to get car 4 months early. Staff walked through the electric features on the car and ensured she understood the phev
The Alliance Kia team made our new car purchase such a great experience! Our sales consultant, Pedro Ruiz, was awesome. Thank You!
Dealt with Preet Kaur and Christian Carillo. Great people! They were straightforward with pricing and and didn't pressure.
This was like getting my oil changed at a Hilton or somethjng. Excellent customer service from Steve.
Thank you so much, Service dept !!!!!!😀 they keep “Larry” & I in tune. I would totally recommend going there, Short story, I did a little number on “Larry”. @ the car wash, 🥴, they put him back together, thank you so much, you know who you are, your the Best!!! Thanks Taylor
Extremely courteous! They answered all our questions, when most dealers won’t. We will be sure and return there for service!
Very good experience. They were straightforward with the pricing, and didn't pressure us for things we didn't want.
Excellent service provide by Mr. Steve Cleave. I will patronize your business again. Thank you
Mr TJ is a good man. He immediately came to assist me when I call the dealership for the specific type of vehicle I wanted. He searched hard and tried his best to come up with the vehicle for me. For future references. I will refer anyone who wants any type of KIA to Mr TJ
Always good service
The staff was very professional, ethical, knowledgeable on the products, and open/honest with all the fees (which were very reasonable). I never liked to go into dealerships because of pressures and bitter experiences. All my previous cars were purchased online instead. The staff at Mortiz Kia changes my perspectives! It was an easy/fair transaction and great experience. I am not surprised with their extremely high rating! I will recommend them to my family and friends for sure!
If your looking at getting any Kia vehicle I would go with this place. Jhonny was a great help & the finance department was also.
Brought my car in for an oil change and they didn’t up sale on anything. Service manager brought out my car’s air filters to show me it’s still good. I was there for about an hour and didn’t have have any complaints.
My experience working with Moritz Kia and Justin Spaethe on their sales team was fantastic. Never once did I feel like I was being pressured or "sold" on my vehicle or their services. Justin provided a lot of great advice and clarity on questions I had, and helped guide me to a decision that left me with zero buyer's remorse. The Kia Sorento EX has been a dream to drive. The perfect blend of practical, but sporty with plenty of storage space and a ton of modern features. I look forward to working with Moritz Kia for ...
My car was serviced quickly. I was fully explained my cars condition. The service advisor was kind and informative.
An excellent service. A special thanks to Brain. For his professionalism and his beautiful attitude.
My service needs were seamless, great experience.
It is always a great service experience at Moritz Kia Alliance. Specifically Taylor handles service very well.
Go see Nicholas English at Moritz Kia of Alliance! He is awesome!
Service Manager Steve was great and got me into and out within an hour or so for oil change, tire rotation, and inspection. You can tell at this dealership they go the extra mile. Recommend this dealership for a new vehicle and service.
I purchased a used 2020 Kia Stinger GT1 and the service they gave me was great. The value for my trade in was what I was expecting, vehicle was priced reasonably as well. When I drove my new vehicle back to Midland, I realized there was a light vibration which I thought was a bad balance since they put new tires on it. I contacted Tae (salesmen) and he was able to send a check to have it repaired in Midland. He understood the almost five hour drive is not in my best interest. After my local dealership did the work, ...
Excellent service . Will continue to use this dealership Looking forward to my next purchase of a new vehicle
Service was fast, professional & honest. Paul E greeted me with a smile & kept me informed of service all the way. Waiting room was clean. Service was quicker than expected. I can’t say enough good things about Paul & Moritz Alliance!
Excellent service. Thanks!
My dealership, Mortiz Kia Hurst, was booked out until July and I needed and oil change before I went out of town next week. Steve Vancleave was awesome!!! He was very personable. He made sure to let me know how long it would be before my service was finished. Steve sat with me, discussed and showed me my cabin filter. He let me knkw what to excpect for my next service. Thank you Steve for making ny first visit at your location easy. You rock!!!
I needed to wait for the service to be complete due to the driving distance, so I took my work computer along anticipating a long wait. I had barely gotten my computer booted when they called my name saying the work was complete and ready to go! Very impressed!
No haggle pricing, very smooth experience besides the industry standard wait times on new vehicles. But mot the dealers fault.
Crew were very friendly and professional got me in and out quickly. I would recommend this dealers service dept to anyone needing repairs or service for their Kia.
Great car buying experience, many thanks to Pedro, Shannon the used car director, and to Joe and Mike in the finance dept!
Brian Lucas did an excellent job with my recent service appointment. I always received excellent service by the Moritz KIA Alliance service team. I continue to refer this team to everyone driving a KiA. Keep up the excellent work!
Everyone there was very nice and understanding. They explained in detail for things that I didn’t understand
Justin & Johnny were great!! Thank you guys!! We love our new Sorento! Qorth the drive!!
Great customer service- great communication as my car was being serviced. Taylor went above and beyond to ensure my issues were covered with my extended warranty- thank you
Fast friendly fair and quality service I drive 30 miles out of my way to this particular dealership.
Brian in service was so pleasant. Felt great leaving knowing he was there to make my experience pleasant. Thank you Brian! Keep it up!!
I usually don’t write reviews, but today I got an exceptional service which is rare now days! Fast service and friendly stuff. I will be coming back.
They are always quick and efficient. Very friendly
I highly recommend Moritz Kia in Alliance. It’s always easy to schedule, service advisors are friendly and helpful. You never feel pressured and they explain everything. The lounge area is nice and kept up well. I’m always in and out in a timely fashion too!
I have been to Kia Moritz of Alliance several times to get oil/ filter change and inspection. I have been very satisfied with the service and representatives that meet me at the beginning through the end of the service. I highly recommend Kia Moritz of Alliance.
Night and day between other Kia dealerships. Tremendous service, great experience. Didn’t try to oversell any unnecessary services. In and out in under an hour despite their being understaffed. Took care of two recalls and an oil change in that timeframe. Definitely recommend Moritz.
Super easy. They were able to help me find the car I wanted. Straightforward pricing and service. Would do business again.
The service manager was very good in his customer service skill. I would go back and have all services for my Kia forte
We were very pleased with our ordering to buying our telluride from Bruce. He is by far the best salesman we ever bought from.
Here, you are treated like a loved family member! They are professional and considerate which is always appreciated!
Me and my Husband had an appointment at 8am. They took us in any 8 and I had to get my registration done also but we were still out quick and with both cars washed. Love my Kia dealership.
The internet salesman Johnny Wilhoit, was great!
Great customer service and the dealer caters to the customers' needs. Also, I like how you can watch repairs in the waiting area as well.
Very knowledgeable and customer service from Kyle is above and beyond expectations 👍🏿
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